Privacy Policy

1. General Information

This Privacy Policy relates to the collection, processing, and storage of personal data of users of the website …, managed by:

OPG Vlado Ferbežar

Ruđera Boškovića 7, Otok, Croatia

OIB: 91191001751

E-mail: vlado.ferbezar@gmail.com

By accessing and using the website, you confirm that you have read and understood this Privacy Policy and that you agree to its terms.

2. Types of Data We Collect

OPG Vlado Ferbežar collects only the personal data necessary to fulfill its purpose, i.e., to provide services through the website. This includes:

  • Full name

  • Address (for delivery)

  • E-mail address

  • Phone number

  • IP address and cookies

  • Purchase and communication history

  • Payment-related data (if applicable)

3. Purpose of Data Collection

We collect data exclusively for the purpose of:

  • Processing and delivering orders

  • Issuing invoices and conducting transactions

  • Communicating with customers (e.g., order confirmations, inquiries, support)

  • Sending important notifications related to orders or offers

  • Improving user experience and traffic analysis

  • Legal compliance and system security

4. Legal Basis for Processing

The processing of personal data is based on:

  • Contract performance (purchase of products)

  • Legal obligations (e.g., bookkeeping records)

  • User consent (for marketing activities, if given)

  • Legitimate interest (for business and user protection)

5. Access to and Sharing of Data

Your data will not be sold, rented, or disclosed to third parties without your consent, except when necessary for:

  • Order fulfillment (e.g., delivery services)

  • Legal obligations (e.g., tax or inspection authorities)

  • Technical support and system maintenance (under confidentiality agreements)

All our partners and service providers are required to act in accordance with the GDPR.

6. Data Security

We implement technical and organizational security measures to prevent unauthorized access, loss, or misuse of personal data. Your data is stored on secure servers and accessible only to authorized persons.

7. User Rights

As a user, you have the following rights:

  • Right of access – you may request a copy of your personal data

  • Right to rectification – if data is inaccurate or incomplete

  • Right to erasure – under certain conditions

  • Right to restrict processing

  • Right to data portability

  • Right to object – including objection to automated processing and profiling

  • Right to lodge a complaint with the supervisory authority – Croatian Personal Data Protection Agency (AZOP)

To exercise your rights, contact us via e-mail: vlado.ferbezar@gmail.com

8. Use of Cookies

The website uses cookies to improve functionality and user experience. Cookies may include:

  • Technical cookies (necessary for website functionality)

  • Analytical cookies (for traffic monitoring)

  • Marketing cookies (with user consent)

9. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law.

10. Changes to the Privacy Policy

OPG Vlado Ferbežar reserves the right to amend this Privacy Policy at any time. All changes will be published on this page and become effective on the date of publication.

11. Contact

For any questions regarding personal data protection, please contact us at:

📩 vlado.ferbezar@gmail.com, ferbezarmaria@gmail.com

📍 Ruđera Boškovića 7, 32252 Otok